This Privacy Policy explains how Paybreda (“we”, “us”, “our”) collects, uses and protects your information when you use the PayBreda website and the Breda mobile app (together, the “Service”). Paybreda is the operator of the Service and is based in Ghana.
By using the Service you agree to this policy. If you do not agree, please do not use the Service.
Information we collect
We collect only what we need to deliver your order and run the Service:
- Order details. The recipient’s mobile number, the network and bundle or service you buy, and the amount paid.
- Contact details you provide. An optional contact phone number (for order updates) and an optional email address (for a receipt).
- Account information. If you create an account, the email address or phone number you sign in with, and an optional display name.
- Transaction records. Your order references, status and history, so you and we can track and support each order.
- Technical data. Information your device sends automatically, such as IP address, browser or device type, and pages viewed, used for security, fraud prevention and to keep the Service working.
We do not collect or store your mobile money or card details. Payments are handled by our payment provider (Paystack) on their own secure systems. We receive only a confirmation of whether a payment succeeded and a reference to it.
How we use your information
- To process your payment and deliver the data bundle or service you ordered.
- To send you order updates and a receipt, where you provide contact details.
- To let you track orders and to provide customer support.
- To protect the Service against fraud, abuse and security threats.
- To meet our legal, accounting and regulatory obligations.
How we share information
We share information only as needed to run the Service, never to sell it:
- Network operators. We share the recipient number and order so the mobile network (MTN, Telecel or AirtelTigo) can deliver the bundle.
- Payment provider. Paystack processes your payment and is subject to its own privacy policy.
- Infrastructure providers. We use trusted providers such as Cloudflare to host the Service and protect it from abuse.
- Legal requirements. We may disclose information where required by law or to protect our rights, users or the public.
Data retention
We keep order and transaction records for as long as needed to provide the Service and to meet legal and accounting obligations, after which they are deleted or anonymised. You can ask us to delete your account at any time.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop using it for a particular purpose. To make a request, contact us at support@paybreda.com. We may need to verify your identity first.
Children
The Service is not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will remove it.
Security
We use reasonable technical and organisational measures to protect your information, including encryption in transit and limiting access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. We will post the new version here and update the “Last updated” date above. Significant changes may be highlighted in the Service.
Contact us
Questions about this policy or your data? Email us at support@paybreda.com.